🚚 Shipping and Delivery Policy - Jothrah Store
We are committed to delivering your orders quickly and safely, with clarification of all shipping and delivery details to ensure a clear and convenient shopping experience.
Shipping within Saudi Arabia
✅ Shipping is provided to all regions of the Kingdom via ARAMEX and RED BOX.
✅ Home Delivery (ARAMEX): Shipping fee 25 .
✅ Locker Delivery (RED BOX): Shipping fee 15 .
✅ Free Shipping: For orders over 150 .
✅ Delivery Time: From 1 to 5 working days.
📦 Order Processing
✅ Orders are processed and coordinated with shipping companies within an estimated period of 1 to 3 working days.
✅ All orders are sent to the warehouse at 3:00 PM for preparation.
✅ Orders registered after this time will be moved to the next day.
✅ Friday: No order processing or delivery.
⭐ Shipping Features
✅ Ability to track the order after shipping.
✅ Fast and secure shipping to all regions of the Kingdom.
✅ Home delivery in major cities.
⏳ Delays and Compensation
✅ In the event the order is delayed within the Kingdom for more than 9 working days:
✅ The store will bear the full cost of shipping.
⚠️ Important Notes
✅ The accuracy of the address and contact number must be verified before completing the order.
✅ Any delay resulting from entering incorrect data is the responsibility of the customer.